Send A Review

The problem it solves

Home service businesses live and die by reviews, but the moment to ask for one is on site, right when the job is done and the customer is happy. By the time the tech is back in the truck, the moment is gone. The existing tools are subscriptions aimed at agencies, with dashboards, contracts, and prices small service businesses do not want.

So I built the opposite: the ask lives in the tech's pocket, simple enough to use before leaving the driveway.

What it does

• Sign up once. Start typing your business name and a live Google lookup finds it, fills in the name, and builds your direct Google review link for you. No hunting for the link, no copy and paste. No approval queue, no setup call, and no password to create or lose. Sign in is a smart link sent to your inbox.
• Get your tools instantly. That one Google review link powers everything: one tap sending by text message or email, and a QR code to show the customer on site, the plumber finishes the job and the customer scans it right there.
• It goes where the work goes. It is a progressive web app, so it lives on the phone home screen like a native app. No app store, no laptop, no office. Every job site is the office.

The live app, running in a tech's pocket.

How it was built, and why that matters

One person built this end to end with AI assisted development: the database, the signup flow, the design, the deployment. No team, no agency, no months of meetings. That is the part worth paying attention to, because the same approach works for whatever your business needs built.

It also costs almost nothing to run. There are no traditional servers, it lives on Cloudflare's edge network, the same infrastructure serving this page. Nothing to patch, nothing to reboot, and it scales from one user to thousands without changing anything. Review requests go out through the phone's own text messaging and email, so there is no sending infrastructure to maintain at all.

PageSpeed Insights, mobile. Built lean does not mean built cheap.

The operator's side

Users never see this part. Behind the app sits a private admin dashboard, the control room I use to run the whole thing. It shows the system at a glance: total signups, text messages sent, emails sent, accounts still pending activation, and links that expired with no click, plus a breakdown for every individual user.

It also handles the unglamorous operational work: a blocked IP list to keep abuse out, a place to preview every email template before it goes out, and one click CSV exports, both a clean email list and a full communication log of every message the system has sent to each user.

Customer details stay with the business they belong to. The system keeps the name, phone number, and email of each person a business sends a request to, because that is what powers the send history and one tap follow ups. Only that business's account can see a customer's phone number and email. My admin screens show totals, account activity, and customer names, never their contact details. Privacy was a design decision, not an afterthought.

The strategy behind it

The tool is free on purpose. It is a lead magnet that earns trust by being genuinely useful, and every user has the option to step up to the full service: white glove, turnkey reputation management where the whole job is done for them.

The clever part runs in the background. The system watches usage, and when a business hits a threshold that shows they are serious, it automatically sends them an email offering the upgrade. Nobody chases leads. The product qualifies its own users and makes the offer at exactly the right moment.

That is the kind of thinking I bring to client work too: not just building the thing, but building the system around it that turns usage into business.